Job Summary

Backup Engineer is responsible for supporting, architecting, and implementing backup and recovery solutions utilizing Rubrik CDM and Polaris supporting Farmers DR and cyber vault capabilities. Tasks include, but not limited to, configuration of backups, policy setup and management, installation, change and configuration of management tools for both cloud and on-prem environments.

Essential Job Functions

• Implementation of backup solutions and services on Wintel, Linux, Unix, NAS, Database and Cloud Systems via Rubrik
• Work with security and other internal teams to ensure cybervault capabilities are maximized
• Work with architects and data management to ensure retention is properly set
• Identify and resolve issues with backups and restores
• Setup Backup Policies/SLA’s based on stakeholders’ requirements
• Interact with engineering team for new infrastructure deployments and design changes
• Backup infrastructure upgrades
• Follow, maintain, manage in-house documentation for repeatable processes
• Good understanding of the automation tools and scripting including, Perl, Bash, PowerShell, Ansible, Terraform, and API integrations

Essential Job Functions

• Follow Change Management procedures for all production level changes within the enterprise environment, write backout plans, and execute changes
• Review of new solutions and upcoming projects
• Contributes to the development of strategies, policies, and best practices through participation in team meetings and other direct contributions.
• Flexibility to work in an On-Call rotation
• Professional certification in Backup/Server OS technologies or others preferred

Essential Job Functions

• Engage in engineering phases of backup software and related storage solutions delivery including planning, design, build, testing, and transition to operational support
• Perform backup software installations, system software maintenance and product upgrades in a 24x7 high availability environment
• Work together with Cloud team, Application team, DBA, and systems teams to ensure production systems are backed up and maintained in optimal configuration
• Work closely with various internal teams and auditors to generate timely audit reports.
• Performance management and Capacity management
• Troubleshoot system issues, support requests, engage vendor as required
• Key Contributor to the formulation and maintenance of an enterprise-wide backup and recovery strategy to ensure timely and effective restoration of IT services
• Possesses excellent troubleshooting and resolution skills
• Maintain current knowledge of backup hardware, software, standards, best practices, and industry trends.

Education Requirements

• BS/BA Computer Science, Management Information Systems or related degree, or an equivalent combination of experience and relevant professional certifications.
• Storage and Backup Technical Certifications are preferred, VMware, cloud, UNIX, RHSA or AIX are a plus.

Experience Requirements

• Minimum of 2 years Backup Administration using one or more of these products (Rubrik, Data Domain, Avamar and or TSM)
• Minimum of 5 years of IT industry hands on experience
• Minimum of 3 years of Systems Administrations hands on experience
• Working knowledge of cloud infrastructure i.e., AWS, Azure, or GCP
• Experience in handling hardware issues with third party vendors
• Experience working in an enterprise IT environment
• Planning, deployment, configuration of Backup infrastructure
• Strong problem-solving skills
• Team player that has strong written and verbal communication skills
• Ability to provide technical guidance, documentation, and peer training