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1370003 - Senior Content Designer

Cisco

Remote in the US - San Francisco, Chicago,

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1370003 - Senior Content Designer

Cisco

Remote in the US - San Francisco, Chicago,
 

RESPONSIBILITIES

  • Build, maintain, and evolve product experience editorial and content guidelines
  • Design, draft, edit, test and improve content that makes our products easier to use which includes product flows, interface language, education materials, product names, navigational nomenclature, terminology and taxonomies
  • Review flows, wireframes, and mocks and provide feedback on copy and content strategy
  • Iterate content based on feedback, user research, and usability testing and communicate a rationale to support writing choices.
  • Collaborating closely with designers and product managers to develop cross-product narratives
  • Collaborate with partners across departments in marketing and hardware to build a consistent brand experience across customer touchpoints
  • Help with larger initiatives such as content strategy, information architecture, and writing usage guidelines for design system patterns
  • Foster alignment on vision and user experiences through storytelling
  • Facilitate workshops and give presentations on content design methods and UI writing basics

YOU ARE AN IDEAL CANDIDATE IF YOU HAVE EXAMPLES OF HOW YOU’VE...

  • Have 5+ years experience crafting content within product design teams.
  • Designed or contributed to robust editorial and content guidelines.
  • Written instructional and product content for enterprise, SaaS, B2B software in an unfamiliar technical product space.
  • Worked within or helped build a design system and/or content strategy.
  • Worked with designers, developers, and product managers to understand constraints and to ensure that the details are done right.
  • Applied principles of behavioral psychology and brand personality to guide users through tasks while communicating a brand.
  • Evangelized for the importance of content strategy, UX writing, and storytelling
  • Demonstrated a healthy curiosity for unfamiliar fields of knowledge.

 

About Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!