*This role will require you to work onsite in the company's Denver office. Freshworks maintains a policy that all employees that work on-site must be fully vaccinated against COVID-19. If you have a legally required exception to being vaccinated, you may request a reasonable accommodation to be able to work onsite.
 

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

We are currently seeking an energetic Business Development Manager. This position is an integral part of our sales machine. Business Development Reps (BDRs) are a specialized group of individuals always “hunting” for high-value opportunities. BDRs are focused on the front end of the sales cycle. This individual must a highly motivated, self-starter able to identify and develop opportunities from multiple sources including prospect lists, discovery and individual research.
 
Responsibilities:

• Become the subject matter expert for all Business Development processes, best practices and metrics
• Mentor, coach and train current and incoming Business Development Representatives in order for the sales team to meet or exceed their quota  
• Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification in order to move opportunities into the sales funnel
• Perform thorough needs assessment and identify prospects pain points using the MEDDPIC qualification
• Conduct personalized outbound telemarketing, emailing and social channel activities against targeted accounts, prospect lists, and other campaigns
• Build and increase industry knowledge on select industries and Freshworks products
• Maintain accurate records of all activities in the CRM
• Promote database cleanup and hygiene through regular and ongoing maintenance activities
• Conduct research to expand prospect list using available resources

• 3+ years in a team lead / managerial role in a business development / sales development department, preferably within a SaaS organization
• Bachelor’s Degree  
• Strong presentation and communication skills (verbal, written, and active listening)
• Drive, conscientiousness and perseverance to conduct outbound contacts daily
• Team player

Colorado Pay Range: $120,000-145,000+ comprising an annual salary & incentive compensation: You may also be eligible for equity and additional generous company benefits.

Summary of Freshworks Benefits:
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Flexible PTO + paid time off, flexible spending, commuter benefits, work from home, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

All your information will be kept confidential according to EEO guidelines

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.